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Account & Data Deletion Request
How to Request Account Deletion
Users can request deletion of their account and associated data by following these steps:
- Send an email to support@ok4homes.com
- Use the subject line: “Account Deletion Request – Ok4Homes”
- Include the registered mobile number used to create the account
- Our support team will verify the request and process the deletion
Data That Will Be Deleted
Upon successful verification, the following data will be permanently deleted:
- User account profile
- Registered mobile number
- Address details
- Booking history
- App activity data
Data That May Be Retained
The following data may be retained for legal, compliance, or audit purposes:
- Transaction records (if applicable)
- Invoices or payment-related data
Retention Period
- Account and personal data: Deleted within 7–30 days
- Legally required records: Retained as per applicable laws
Contact
For questions regarding data deletion, contact:
support@ok4homes.com