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Account & Data Deletion Request

How to Request Account Deletion

Users can request deletion of their account and associated data by following these steps:

  • Send an email to support@ok4homes.com
  • Use the subject line: “Account Deletion Request – Ok4Homes”
  • Include the registered mobile number used to create the account
  • Our support team will verify the request and process the deletion

Data That Will Be Deleted

Upon successful verification, the following data will be permanently deleted:

  • User account profile
  • Registered mobile number
  • Address details
  • Booking history
  • App activity data

Data That May Be Retained

The following data may be retained for legal, compliance, or audit purposes:

  • Transaction records (if applicable)
  • Invoices or payment-related data

Retention Period

  • Account and personal data: Deleted within 7–30 days
  • Legally required records: Retained as per applicable laws

Contact

For questions regarding data deletion, contact:
support@ok4homes.com